PAYMENT & DELIVERY
PAYMENT
We use the services of payment provider STRIPE. You can pay from anywhere in the UK and the EU using a Debit/Credit Card or PayPal. We may charge extra for using a Credit Card or PayPal to pay, but never more than the extra cost we get charged for this payment method.
TAXES AND DUTIES
We are based in the UNITED KINGDOM (UK) so if you are located outside the UK, you may be charged import duties and/or local sales
tax upon delivery of your package. This is done by your local customs and is outside our control. We will always list the actual contents and value of any shipment and cannot accommodate requests to undervalue or relabel the shipment.
SHIPPING METHODS
We use DPD or the Royal Mail for all shipments, here are the shipping costs we apply:
Order total
Shipping to UK
Shipping to the EU
TRANSIT TIMES
Products that are in stock and have been ordered and paid for before 16:00 UK time will usually be shipped on the same day Monday to Friday. Most of the time this is possible, but we guarantee shipment within 24 hours (excluding weekends when your item will be shipped Monday morning). When your package will arrive depends on DPD and the Royal Mail. They quote 1-3 days Monday to Friday for the services we use.